ABOUT US

Our Process

 

Founding and Guiding Principles

When you do business with Epcon, you deal with a Company you can trust.

As a premier design, engineering, and manufacturing company, Epcon delivers only products and services of the highest quality and value. 

We have a passion for excellence; aggressive performance standards; curious and innovative approach; and willing  to take prudent risks. At Epcon, we view problems and challenges as opportunities to demonstrate our talents and expertise.

We are committed to maintaining an ethical, safe, and healthy work environment, while providing professional freedom, opportunity, and rewards to all employees. Epcon values long-term relationships not just with our loyal employees, but with our customers, suppliers, and community.

Dedicated Project Managers & Service Teams

Epcon offers turn-key systems, with an experienced applications engineers working with you every step of the way, to ensure our installed system exceed your expectations. Wherever you are in the world, our on-call service team is available 24/7 to ensure your equipment always performs at 100% .


Our Process:


Getting Started

You can contact us via phone, email or by filling out a detailed quote online to begin the process. From there we will assign a sales and applications engineer to review your request and work with you to evaluate your process and operating demands, to develop the optimal custom technology solution.


Estimated Project Timelines

Everything we design and manufacture is custom, so delivery times will vary based on the scale and complexity of the systems required. During the initial evaluation, our sales & applications engineers will be able to estimate the project timeline from initial concept to start-up.


Installation and After Sales Support

Our Commissioning team will be onsite to not only oversee the installation and startup process, but also train your operators. We offer a range of after sales services, from preventative maintenance and spare parts programs, to global 24/7 in field service technical support to make sure your systems never experience costly downtime.